Privacy Policy

Data Controller Information

datastreamhubvex Ltd is the data controller for the personal information we collect and process. We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Company Details:

Company Name: datastreamhubvex Ltd
Registration Number: CRO951357
VAT Number: IE9582173T
Address: 183 Grafton Street, Cork T50 9314, Munster, Ireland
Email: privacy@datastreamhubvex.world

Data Collection

We collect various types of personal data when you visit our website, use our services, or interact with our company. The data we collect includes:

Information You Provide Directly

Contact information (name, email address, phone number)
Company or business details
Messages and enquiries submitted through our contact forms
Account information when you register for our services
Communication preferences and marketing consent

Information Collected Automatically

Website usage data and analytics information
IP addresses and device information
Browser type and version
Pages visited and time spent on our website
Referral sources and exit pages

How We Use Your Information

We use the personal data we collect for legitimate business purposes, including how we use your information to provide and improve our services:

To respond to your enquiries and provide customer support
To deliver our fitness analytics platforms and related services
To process transactions and manage client accounts
To send service-related communications and updates
To improve our website, services, and user experience
To comply with legal obligations and regulatory requirements
To protect our business interests and prevent fraud
For marketing purposes, with your consent where required

The legal basis for processing your data includes contract performance, legitimate interests, legal compliance, and consent where applicable.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

With service providers who assist us in delivering our services
With professional advisors such as lawyers and accountants
When required by law or to protect our legal rights
In connection with a business transfer or acquisition
With your explicit consent for specific purposes

All third parties are required to maintain appropriate security measures and use your data only for specified purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Our data retention periods vary depending on the type of information and the purpose for processing:

Contact form enquiries: 3 years from last contact
Client account information: Duration of contract plus 7 years
Website analytics data: 26 months
Marketing communications: Until you unsubscribe or withdraw consent
Legal and compliance records: As required by applicable law

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

Right of Access: Request information about the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data in certain circumstances
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Request transfer of your data to another service provider
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent for processing where applicable

To exercise any of these rights, please contact us using the contact information provided below.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Access controls and authentication systems
Regular security assessments and updates
Staff training on data protection and security
Incident response and breach notification procedures

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

European Commission adequacy decisions
Standard contractual clauses approved by the European Commission
Binding corporate rules or certification schemes

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Email: privacy@datastreamhubvex.world
Phone: +353 21 942 3193
Post: datastreamhubvex Ltd, 183 Grafton Street, Cork T50 9314, Munster, Ireland

You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with applicable law.

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